How to do KYC on Paytm? Know Your Customer Verification

PAYTM KYC: completing your KYC (Know Your Customer) verification on Paytm is essential for security and access to all features. Here's a step-by-step guide to help you through the process:

Know how to complete KYC on Paytm: Paytm Payments Bank

KYC/Min KYC on Paytm:

• Open the Paytm mobile app and click on your profile picture in the upper left corner to access the 'Profile' section.
• Scroll down to 'Profile Settings,' where your wallet status is shown as 'Inactive.' Click on 'Activate Now.
• Click on 'Complete your minimum KYC to activate wallet' to proceed with the activation process.
• Fulfill the minimum KYC requirements to activate your Paytm Wallet with limited benefits.
• You can later upgrade to full KYC for additional benefits.

Full KYC on Paytm:

Option 1: Video KYC on Paytm:

• Enter your Aadhar Card details to start Video KYC. Verify with the OTP sent to your linked phone number.
• Complete additional details like parents' names, addresses, profession, marital status, etc.
• Video verification will commence, where you may be asked about your details and need to show your PAN card.
• Hold your PAN card facing the camera for video verification.
• Once the process is complete, Paytm will confirm your identity, and your profile will be KYC-verified.

Option 2: Visit a Nearby KYC Centre:

• If you face issues with Video KYC, visit a nearby KYC centre. Find the list under 'Visit a Nearby KYC Store' in the app.

Option 3: KYC at Your Doorstep:

• For doorstep KYC, you can request the service, available at a charge of Rs. 150 in selected cities.

Remember, without KYC, you can't add money to your Paytm Wallet. Completing full KYC raises your monthly transaction limit to INR 1 Lakh and provides access to more services. Except for 'KYC at Doorstep,' all KYC processes are free.

FAQ's for KYC on Paytm?

How can I solve my Paytm KYC problem?

Go to Paytm.com/care/ticket and select ' Not able to use Aadhaar for KYC'-> 'Aadhaar number linked to my other account' and submit your details.

Can I update my Paytm KYC online?

• Open the Paytm app on your mobile device.
• In the app, go to the 'Profile' section by clicking on your profile picture in the upper left corner.
• Scroll down to 'Profile Settings.'
• If your wallet status is shown as 'Inactive,' click on 'Activate Now.'
• Choose the option for KYC update and follow the instructions.
• If your mobile number is linked to your Aadhaar, you can complete the KYC process online using Aadhaar verification.
• If your Aadhaar is not linked to any mobile number, a Paytm agent may need to conduct an in-person verification of your Aadhaar or any other government ID.
• Completing your KYC is essential to unlock full features and benefits on your Paytm account.